Every decision is guided by insight, timing, and a clear understanding of your goals.

At ARC Residential, we believe the real estate experience should feel personal, informed, and genuinely supportive from beginning to end.
The words below reflect what matters most to us: trust, clarity, thoughtful guidance, and the kind of service that stays with clients long after the transaction is complete.
At all times, Jaylon was sensitive to my needs and preferences, on top of the housing market, and absolutely trustworthy, accurate, and reliable. Jaylon went above and beyond the call of duty. She is an outstanding real estate agent, with integrity, warmth, and a high level of professional skill.
Marcia
Working with Suzanne was a bliss. She’s extremely knowledgeable and very efficient. Suzanne was there helping me every step of the way to buy my apartment in a co-op building. You are in very good hands with her!
Ariane S.
With Jaylon, I experienced top-notch service in handling the sale of my apartment. What attracted me to her was the level of detail and expertise she provided to me upfront before we even began working together. I went away on my honeymoon and by the time I returned, the place was practically sold. It was very impressive, fast work on her part. From start to finish, she was extremely professional and competent.
Phoebe
Suzanne, did a great job selling our old apartment and helping us find a new one. She patiently showed us many homes before we decided. She wasn’t in a rush and openly pointed out strengths and weaknesses of apartments and buildings. At one point, we got into a sticky negotiation with a very disrespectful agent for a seller. Suzanne remained the consummate professional. We love the final home that she found for us. We hope to spend many years here!
John L.
Jaylon possesses all of the attributes anyone would want in a broker, including a keen sense of appropriate pricing. She met and exceeded our expectations. Not only did she help us sell our apartment expeditiously at a market-accurate price with multiple bids, but she also did so in a dedicated and responsive manner. She was warm and understanding throughout the process.
Michele
We LOVED working with Suzanne! After our first conversation, she very quickly gauged what my husband and I had in my mind for our new home (style, size, location), and was on the same page based on the listings she shared. Moving from out-of-state was especially stressful, and working with an agent who lives in the same neighborhood we were eyeing was especially comforting (and who is also familiar with Queens and Manhattan on the whole to give us a good comparison of neighborhoods). Throughout the process Suzanne was thorough, always quick to respond, provided great advice, and became our therapist, keeping us calm and grounded. I would recommend (and have!) Suzanne to our family and friends in a heartbeat.
Paul T.
We highly recommend Suzanne. The very first phone conversation we had with her we were completely at ease with her reassuring way. We quickly discovered after meeting with her that she is very savvy regarding the real estate market and what needs to be done to have a successful sale. Suzanne had so much knowledge of what needed to be done to make a profitable sale that we completely trusted her. We followed all her suggestions. Our place was staged so beautifully that any potential buyer could envision themselves living there. It looked so good that we almost wanted to stay ourselves. There were multiple offers and our confidence in Suzanne’s knowledge and expertise was rewarded with a successful and profitable outcome. Every aspect of our listing went smoothly right up until the closing. Our place was on the market for only 32 days. Suzanne quickly responded to all phone calls, emails, and texts. She was very reassuring and we always felt we were in good hands.
Rita & Augie D.
Jaylon made me feel like I was her most important client giving me her full attention at all times. Speaking of attention, her attention to detail has been remarkable throughout. She was never pushy, but always willing to offer suggestions and alternatives so I could make an educated decision about one of the biggest purchases of my life.
Laurie
Suzanne is a rare gem - she listens, is super organized, and did a phenomenal job with due diligence and assembling my board package. She helped me nab the co-op apartment of my dreams during a crazy busy time. Without her, I’m not sure I would have had the time to go for it and am so glad I did...I love my new home so much, thank you Suzanne!!
Rebecca F.
Since 2010, Jaylon helped us find two perfect homes. She listens and hears what is important to us and always exceeds our expectations with the inventory she shows us. Jaylon is extremely hard working and trustworthy, exceptionally savvy about the NYC real estate market, patient in teaching her clients throughout the process, and genuinely a wonderful person.
Kerry
Every decision is guided by insight, timing, and a clear understanding of your goals.
We manage the details behind the scenes so the process feels seamless from start to finish.
From presentation to positioning, every element is handled with intention and care.
We adapt to your timeline and priorities, creating a process that works around you.
Whether you’re buying, selling, or planning your next move, ARC Residential is here to guide the process with clarity, care, and intention.
Contact us at arcresidentialteam@compass.com and let’s begin the conversation.
ARC Residential wants to partner with you. If you’re a buyer, seller, or investor let us help you with a seamless real estate experience. Our knowledge and connections are top notch. We can’t wait to hear from you.